Frequently Asked Questions (FAQs) for Matt's DJ Service

Matt's DJ Service brings a unique blend of professionalism and musical expertise to elevate your event and keep the dance floor packed all night long! And creating new experiences for all your guest!

Booking is a breeze! Simply visit our website and fill out the booking form, or reach out to us via email or phone to secure your date and get the party planning underway!

We believe in Clarity, so our booking and payment processes are clearly stated and explained upfront. You'll receive all the necessary information regarding booking, payment terms, and timelines in our contract.

We strive to offer competitive and transparent pricing for our services. Our rates are based on the scope of your event, ensuring you receive a fair value for the exceptional entertainment we provide.

All our DJs have a minimum of 10 years of professional DJ experience. You can trust that they have the skills and expertise to create an amazing atmosphere for your event.

Easy Pay Options with 0% interest:

   - A. $200.00 down on your credit card now, then divide the balance up into monthly automatic payments charged to your credit card each month up until the time of your wedding. 

   - B. $200.00 down on a credit card to secure your date then divide the balance up into monthly payments and send in a check on the first of each month.

   - C. Half down on a credit card now and the second half will be due 14 days prior to your event.

We offer DJ services for various types of events, including wedding ceremonies and receptions, corporate events, private parties, and school functions. We also provide lighting options such as uplighting and dance floor lighting, along with photo booths.

We're committed to ensuring a memorable and seamless experience for your event. If you have any more questions or specific requirements, feel free to reach out to us. We look forward to being part of your special day!

While we don't have a specific limit on how far we travel for clients, travel fees are incurred for any travel beyond one hour from our office in Fond du Lac.

We understand that circumstances may change, and we have a cancellation policy in place. Reach out to us should you need to cancel.

Our DJs are known for their professionalism. They are courteous, polite, and respectful to you, your guests, and other vendors. They work seamlessly with other professionals, such as planners, caterers, and photographers, to ensure a smooth and coordinated event.

Our DJs understand the importance of dressing appropriately for each event. They will be professionally dressed and adhere to the dress code specified for your occasion, whether it's a formal wedding or a casual party.

Absolutely! We understand that planning events can be hectic, and we strive to be as accommodating as possible. Our DJs are flexible with meeting times and are adaptable to changes, even last-minute adjustments to the timeline or schedule.

Our DJs arrive 2-3 hours prior to the contracted start time to ensure ample time for setup and to address any last-minute changes. If you require an earlier setup time, we can make arrangements for an additional fee.

Absolutely! We have extensive experience with a wide range of events, including weddings, corporate functions, private parties, and more. No matter the occasion, we'll bring the right vibes.

Absolutely! We're all about personalizing the experience. Share your favorite songs or genres with us, and we'll curate a killer playlist that aligns perfectly with your taste and event vibe.

Definitely! We offer top-of-the-line lighting setups and special effects to create an immersive atmosphere and add that extra touch of magic to your event.

Absolutely! We love collaborating with talented artists and performers. If you have any specific ideas or requests, let us know, and we'll work together to create an unforgettable experience.

Of course! We are equipped to handle outdoor events and have the necessary equipment to ensure optimal sound quality and an amazing experience, rain or shine.

We understand that plans can change unexpectedly. While availability may vary, we will do our best to accommodate last-minute bookings or any necessary schedule adjustments to make your event a success.

Absolutely! We offer a range of extra services, such as Sketch A Guest™, photo booths, dance floor lighting, and customized playlists, to make your event even more memorable. Just let us know your preferences!

We're dedicated to ensuring your event is a hit. If you have any more questions or special requests, feel free to reach out. Let's work together to create an incredible atmosphere for your celebration!

We always have a backup plan in case of emergencies. We retain one DJ per weekend as a backup, ensuring that we can still provide exceptional service even in unexpected circumstances.

Yes, you can bring your own music, but we request that you provide the music files in advance of the event. It's important to consider the audience attending your event to ensure a diverse and enjoyable playlist.

While it's not required in our contract, you can consider providing a meal for the DJ if you wish. Typically, the catering director can arrange this if requested by the client.

You have the option to select songs you would like to hear (and songs you don't want to hear) through our online planning system. The number of songs you request is up to you, but we recommend providing at least 15-20 songs of different genres and artists to give your DJ a sense of your music preferences.

We only use state-of-the-art professional equipment that minimizes wires and has a sleek appearance. Our goal is to provide both exceptional sound quality and a visually pleasing setup.

Our DJs do take requests and may play some of them. However, they will filter requests based on your preferences and the overall vibe of the event. They won't play songs you specifically asked not to be played or music from genres you requested to be avoided.

We don't include gratuity in the final contract price. While not mandatory, a tip of 10-20% is generally recommended if you feel your DJ did an exceptional job. However, it's entirely up to you.